clinc_oos

Submitted by on Feb 21 2021 } Suggest Revision
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Description

Task-oriented dialog systems need to know when a query falls outside their range of supported intents, but current text classification corpora only define label sets that cover every example. We introduce a new dataset that includes queries that are out-of-scope (OOS), i.e., queries that do not fall into any of the system's supported intents. This poses a new challenge because models cannot assume that every query at inference time belongs to a system-supported intent class. Our dataset also covers 150 intent classes over 10 domains, capturing the breadth that a production task-oriented agent must handle. It offers a way of more rigorously and realistically benchmarking text classification in task-driven dialog systems.
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